Privacy Policy
Introduction
We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and EU Regulation 679/2016.
Data Collection
We collect and process the following types of personal data:
- Personal identification information: Name, address, email address, phone number, and VAT number (for businesses)
- Payment data: Payment information is securely handled by PayPal and is not stored by us
- Technical data: IP address, browser type, operating system, and other technical data collected through cookies and trackers
Use of Data
We use your data for the following purposes:
- Order processing: To process and deliver orders
- Customer service: To handle your inquiries and provide support
- Communication: To send updates, promotional offers, and other information related to our services
- Service improvement: To analyze website traffic and usage patterns, improving our services and customer experience
Cookies
Our website uses cookies, which are small text files stored on your computer when visiting certain websites. Cookies help analyze website traffic and usage, improve functionality and user experience, and personalize content and advertisements.
You can control the use of cookies through your browser settings. However, deactivating cookies may lead to restricted functionality or unusability of certain parts of the website.
To deactivate, delete, or block cookies, change your browser settings:
Contact Form
When you contact us via our contact form, you must provide some personal data to process your request. Submitting the form constitutes acceptance of the processing of the personal data provided.
Google Services
Google Maps: This website uses Google Maps to display interactive maps directly on the website.
Google Fonts: This website uses Google Fonts for uniform font display. When you access our site, your browser loads the required web fonts from Google servers. This means Google may know that our website was accessed via your IP address.
More information: Google Privacy Policy
Data Protection & Security
All transactions and data exchanges on our website are encrypted with SSL protocol. We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not share, sell, or rent your personal data to third parties. Your data is processed exclusively by us and trusted service providers (such as PayPal) who are obligated to comply with strict data protection regulations.
Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request limitation of processing of your personal data
- Data portability: Request transfer of your data to another organization
- Objection: Object to the processing of your data
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Online Dispute Resolution
European Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr/
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@teresa-ortisei.it